Some phones that use VOIP (Voice Over Internet Protocol) or Wifi calling might not be able to reach 2-1-1.
If that is the case, please use our toll-free number at 1-833-848-9905.

INDIVIDUALS NEEDING ASSISTANCE

If you are in need of assistance, please use the contact methods above to speak to one of our Community Resource Specialists. You can dial 211 from any phone, text your zip code to 898-211 or click the chat button and speak to a specialist through live chat.

ORGANIZATIONS/PARTNERS

If you are an agency representative or community provider looking for additional information, please contact:
April Knight, Statewide Director
april@wv211.org